Privacy Policy
This Privacy Policy governs the manner in which The Carpet Guys collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.carpetguys.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by The Carpet Guys.
Personal identification information
We may collect minimal personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for the following, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, click tracking, web site scrolling and movement recording or other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Carpet Guys may collect and use Users personal information for the following purposes:
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - - To improve our Site
We may use feedback you provide to improve our products and services. - - To share your information with third parties
We may share or sell information with third parties for marketing or other purposes. - - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out time sensitive emails, newsletters, out-of-area requests or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Our site uses a third party service to match browser cookies, or other similar technologies, to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service. To opt-out of receiving our direct mail, you may send us an email at info@carpetguys.com, call us at 248-291-5920, or send a written request to 977 E 14 Mile rd. suite 100, Troy, MI 48083. We will honor those requests, but please understand that it may take 30 of days for such mailings to end.” A “cookie” is a small file stored on your device that is sent by websites, mobile apps, and advertisements that you access. These tiny files are stored on your device to remember your preferences to improve your experience while browsing. Cookies are important because parts of the site rely on them to work correctly; limiting their use or other similar technologies might affect the functionality of the website. By using this site, you agree to these activities, including information collected by our vendors. If you do not want cookies to be placed on your device, most web browsers permit you to opt-out of cookie-based advertising. For more information, please visit http://optout.networkadvertising.org.
Users may find advertising, flooring services or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
The Carpet Guys has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
977 E 14 Mile Rd Troy, MI 48083
8003757847
info@carpetguys.com
This document was last updated on May 22, 2024
