Are you familiar with the Better Business Bureau’s rating system?
BBB, like HomeAdvisor, provides a way for consumers to see if a company they are working with is professional and genuine. Only the best of the best make it on their rating lists.
Did you know that The Carpet Guys is accredited by the Better Business Bureau?
The BBB Rating Scale
Maintaining a good rating with BBB is not the easiest thing to do. They want to make sure they connect customers with professional businesses only. This is achieved with their rating elements that include the following:
- Complaint History – If the business in question gets too many complaints, it affects their rating. There are many factors that affect the analysis of the complaint.
- Business Type – BBB will lower the rating if they feel the business will raise concerns in the marketplace or violate the law.
- Business Timeline – The rating is also affected by the length of time the business has been in service.
- Transparency – A business’ rating will increase if they provide complete information about their products, service, ownership and workplace conduct.
- Commitment Failure – If a business fails to honor BBB commitments, their rating suffers.
- Government Actions and Licensing – The rating can lower if the business does not have required competency licensing or has government actions against them.
- Advertisement Issues – If the business fails to respond to BBB advertising challenges appropriately, their rating will decrease.
As a company continues to maintain these requirements, the rating will climb up the ranks. A higher rating makes the business credible and trustworthy.
Many people looking for businesses to work with look for the BBB logo on their web page. It’s a big deal for many consumers.
Carpet and Flooring from an Accredited Business
The Carpet Guys are proud to have recognition from The Better Business Bureau. We currently maintain an A+ rating on their listings, and we strive to keep it that way.
Working with a company that BBB trusts put you in position for incredible service. We aren’t some average local flooring store. We go above and beyond what our competition will by offering the following:
- A free in-home estimate can be scheduled for any day of the week. We will even come visit you in the evening.
- A wide variety of samples is brought to you to look through. We’ve got whatever style or color you’re looking for.
- We move your furniture and remove the old flooring for you free of charge.
- Our products are purchased directly from the best manufacturers in the business.
- You are walked through every step of the carpet shopping process.
Don’t waste your time with a company that doesn’t have your best interest in mind. We will get the job done for you the right way, and we have the credentials to prove it.
Book a free carpet estimate with Metro Detroit’s #1 carpet and flooring dealer today!
